Family Room for 4 People (room configuration subject to availability, please speak to front desk staff when booking)
- Option of Queen, Single + Trundle OR Queen + Queen (subject to availability)
- Full Hot Buffet Breakfasts
- Free Car Parking
- Tour Map
- Free Wifi
Close to all attractions and surrounded by Restaurants, Takeaways, Bars & Shops. Absolutely the best and most central position in Katoomba, with great family value.
- Free Parking
- Tourist Map
- Tea / Coffee Making
- Alarm Clock
- Clock Radio
- Bar Fridge
- Laundry Facilities
- Shower - Separate
- Daily Room Service
- Air Conditioned
- Linen and Towels
- WiFi Internet
It is the standard policy across all Equeva Group properties that a deposit is required at the time of booking. All ‘walk-in’ bookings are to be paid in-full.
Off-peak, mid-week booking require a minimum $50 deposit, plus credit card surcharge.
Weekend bookings require the first night’s accommodation rate as a deposit, plus credit card surcharge
Last minute bookings, where check-in is less than 48 hours after booking is made, require payment in-full
Peak periods including Festivals, Special / Local events, School Holidays, Public Holidays etc; require the first nights accommodation rate as a deposit, plus credit card surcharge
Booking.com & Expedia.com
Full payment is required at the time of booking, plus credit card surcharge
It is the standard policy across all Equeva Group properties that a cancellation / administration fee of $40 is charged to all bookings that are cancelled.
Bookings cancelled with less than 7 days notice forfeit any deposit paid or incur a $40 administration / cancellation fee
Bookings cancelled with less than 24 hours notice forfeit the full amount of the first night’s accommodation rate
Note - at no time will a credit card surcharge be refunded
Booking.com & Expedia.com
Bookings cancelled with more than 7 days notice receive a full refund (not including credit card surcharge)
Bookings cancelled with less than 7 days notice forfeit the full amount of the first night’s accommodation rate - the balance is refunded to the guest (not including credit card surcharge)
Bookings cancelled with more than 7 days notice incur an administration / cancellation fee of $40 at the properties discretion and subject to reletting the accommodation at the same tariff
Booking changes can incur a $40 administration fee
No refunds for early departures or for unused meals or tours
++++ GUEST CREDIT CARD INFORMATION IS COLLECTED AND HELD AS SECURITY AGAINST ANY INCIDENTAL CHARGES AT TIME OF ARRIVAL ++++
++++ ALL GUESTS ARE REQUIRED TO SIGN THEIR ACCEPTANCE OF EQUEVA GROUP’S POLICIES PRIOR TO CHECK-IN ++++
Note: The above conditions are subject to change without notice, at the discretion of the property manager.
Payment and Cancellation terms may vary for group bookings, online vouchers or special packages.
No discount accommodation vouchers, online coupons or redemptions will be valid during public holidays, local or special events.
No Smoking and or burning of candles/incense
NSW State Legislation prohibits smoking in all public enclosed and partially enclosed areas. Persons who smoke in prohibited areas can receive an infringement notice and fine. Smoking is not permitted in any part of an Equeva Group property. This includes Rooms, Public Rooms, Hallways, Staircases, Courtyards and Entry Ways.
All Equeva Group properties have fire and smoke detectors installed in every room, which will be activated and directly notify the NSW Fire & Rescue Authority, if guests smoke in any of the above mentioned areas; attempt to tamper with the alarm; cook in the rooms; shower without using the exhaust fan; burn candles/incense or use spray products. If the fire and smoke alarm is activated due to any of the above reasons, the guest will be issued with an infringement notice and charged a fine by the NSW Fire & Rescue Authority at a minimum of $250.00
NOTICE TO GUESTS
Equeva Group is committed to maintaining a safe and healthy environment for all guests, visitors of guests, staff and contractors.
As such, any persons who smoke, permit smoking or otherwise cause an odour of smoking, burn candles/incense or cook in the room of an Equeva Group property will be required to leave the premises without eligibility for refund and will also be charged a Special Smoke Elimination and CLeaning fee of at least $200, at or following departure.
Fire and smoke alarms are installed in every room and are highly sensitive. Please take care to avoid the risk of being fined.
Equeva Group is committed to ensuring that all guests and their visitors enjoy their stay with us. As such, we maintain a zero tolerance policy for excessive noise, intoxicated persons and/or room overcrowding. Any guest not adhering to Equeva Groups standard policies will be required to leave immediately with no eligibility for a refund.
NO WARNING WILL BE GIVEN - LOCAL POLICE WILL ENFORCE